We want your Stella Vita order to arrive safely and on time. Orders are typically processed within 1–3 business days, excluding weekends and U.S. holidays. During launches, promotions, or periods of unusually high volume, processing may take a little longer.
Shipping options
Available services and charges are shown at checkout based on your delivery address and order. We offer free standard shipping on qualifying orders of $125 or more shipped within the contiguous United States, after discounts and before tax. Expedited delivery, when offered, does not shorten processing time.
Tracking and delivery
When your order ships, we send a confirmation email with a carrier tracking number. Carriers may need up to 48 hours to post the first scan. Delivery dates are estimates and may be affected by weather, carrier conditions, holidays, or address issues outside our control.
Address changes and lost packages
Please review your address carefully before placing an order. Contact us immediately if a correction is needed; we cannot guarantee changes after fulfillment begins. If tracking shows an unusual delay, email support@shopstellavita.com. If a package is marked delivered but cannot be found, check with household members and neighbors and allow one additional business day before contacting us.
International destinations, duties, and taxes may be limited or unavailable depending on current carrier support. Any duties or import charges shown or assessed for an international order are the customer’s responsibility unless checkout states otherwise.